Frost & Sullivan awards SecureSynergy for Customer Service & Market Leadership
By  News Desk
Thursday, October 20, 2005

NEW DELHI

SecureSynergy, announced that the company has won the ‘Frost & Sullivan Customer Service Leadership Award for Managed Security Market for 2005’ and ‘Frost & Sullivan Market Leadership Award for Managed Antivirus Market for 2005’. The award is based on Frost & Sullivan’s annual research on Managed Security Service Market category. SecureSynergy has carved an important space in the managed security market owing to its focus on customer service delivery and its continued leadership of the Managed Antivirus space.

Conferring the award Frost & Sullivan said that, “The Frost & Sullivan Award for Customer Service Leadership is bestowed upon SecureSynergy who has demonstrated excellence in Customer Service Leadership within its industry. SecureSynergy has shown tremendous responsiveness to customer needs and has continually focused on long and short-term customer profitability goals. In addition, SecureSynergy demonstrated flexibility in tailoring their product offerings to suit customer businesses.”

Frost & Sullivan also pointed out, “SecureSynergy has displayed excellence in all areas of the Market leadership process, including the identification of market challenges, drivers and restraints, as well as strategy development and methods of addressing these market dynamics”

“We are excited and honoured that Frost & Sullivan recognized SecureSynergy through two awards and also our leadership in satisfying customer needs in the Managed Security marketplace.” said Anil Menon, CEO, SecureSynergy.

Frost & Sullivan awards recognize the superior planning and execution of product launches, strategic alliances, distribution strategies, technological innovations, customer service and mergers & acquisitions. A host of other crucial marketing factors such as leadership, strategy, service, innovation, integration and development are also recognized. The companies that are commended as award recipients are those with the diligence, perseverance, and dedication required to develop a successful business plan and excel in the increasingly competitive global marketplace.

He further Added “We recognized early on the challenges faced by businesses in managing security and continue to deliver services that enable clients gain greater visibility and control over their risk. We are proud to be recognized as the market leader and will continue to strengthen and diversify our Managed Security offerings. The award is an affirmation of what is core to our DNA – the quality of every customer experience.”

 

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