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Identity fraud involves impersonating the
victim for economic gain, whereas identity theft involves
stealing the victim's credentials used for such impersonation.
In the electronic realm, the victims' identity information
is covertly captured during online transactions by logging
their keystrokes or by seducing them into cons like phishing.
Electronic identity thefts also routinely take place through
breaches into companies' databases that hold customer credit
card or other identity information. In the physical realm
victims' credentials are harvested by skimming their credit
cards, intercepting their postal-mail or by culling through
their garbage to retrieve scraps of identity-related information
that is pieced together to form a composite identity of the
victim.
Typical use of the stolen identity credentials is to carry
out online purchases that are billed to the victim, and using
the stolen identity information to open fraudulent bank accounts
for obtaining loans on the victim's name.
Identity theft has become an epidemic of frightening proportions.
It is the number one consumer crime in the US with someone
losing their identity every two-and-a-half seconds. While
in India concrete statistics on the extent of identity theft
is not available, it would be fair to assume a rapid escalation
in identity theft and fraud with increase in the number of
net banking and ecommerce transactions.
Although the common perception is that the largest risk of
identity theft is while buying online, the Council of Better
Business Bureaus has in its surveys found that half of all
identity fraud is committed by someone who knows the victim.
Individuals must take protective measures like shredding all
important documents before discarding them into trash, exercising
vigilance against social engineering cons like phishing, checking
bank and credit card accounts for discrepancies, and installing
anti-virus, anti-spyware and firewalls in their PCs.
Countering Identity Theft and
Fraud in India
To counter identity theft and fraud in India, the government
must focus on three areas legislating specific provisions
to counter identity theft, enabling flow of information from
credit bureaus to consumers, and implementing an identity
fraud alert registry.
Legal provisions to counter identity theft. The IT
Act 2000 in its present form does not have any specific provision
to deal with identity theft. However, the Expert Committee
on Amendments to the IT Act 2000 (whose report is presently
under consideration by the government for adoption) has recommended
amending the Indian Penal Code (IPC) by inserting in it two
new sections: section 417A which prescribes punishment of
up to 3 years imprisonment and fine for 'cheating by using
any unique identification feature of any other person'; and
section 419A that prescribes punishment of up to 5 years imprisonment
and fine for 'cheating by impersonation' using a network or
computer resource.
Sections 417A and 419A comprehensively cover identity theft
and their incorporation into the IPC would place India amongst
the handful of countries to have specific provisions to counter
the scourge of identity theft.
Enabling flow of information from credit bureaus. In
many cases victims discover the identity fraud perpetrated
on them only when they receive their bills. The time gap between
the commission of fraud and discovery may be too large to
trace the impersonator. To proactively counter identity theft
the consumers should have a means of being kept informed about
any significant changes in their credit accounts as soon as
possible. The government should bring into force provisions
that would require credit bureaus like the Credit Information
Bureau (India) Ltd to inform consumers in case of any significant
change in their credit account status. In the US the Fair
and Accurate Credit Transactions Act (FACTA) achieves this
objective, and is considered as a potent anti-identity theft
measure.
Identity fraud alert registry. In case of suspected
identity theft, consumers require a way to inform financial
institutions and credit bureaus to watch out for possible
identity frauds. Likewise, companies holding customer credit
card information when breached would require a means to inform
financial institutions and credit bureaus to flag the breached
credit card numbers for possible misuse. Such requirements
entail setting up of a national fraud alert registry that
can be updated directly by consumers/companies. Credit bureaus
and financial institutions can take extra precautions in transactions
pertaining to those accounts which are flagged in the fraud
alert registry.
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